I worked with the Mail, Calendar, and People product teams to create Windows 8 apps that embrace a modern, quiet interface and a conversational voice and tone.
Owned the content plan for each app, covering the interface text needs, content for customer support, and inspirational content. Wrote all related content.
Windows 8 gestures app
Improve attendance tracking for Jordanian and Palestinian refugees in a vocational training program. My goal was to create a system the assistant could run without supervision, while improving efficiency and accuracy.
- Conducted in situ field research to identify the best approach.
- Due to time and budget constraints, turned an existing spreadsheet into a lightweight application using macros.
- Ran iterative testing with users and taught them to troubleshoot problems. The new system gained them 10 hours a month and was still in use a year later.
All research, design, and implementation
Attendance tracking app