I’m an experienced leader in the UX content industry. I thrive when helping companies find their voice and build their content discipline. My drive to help everyone best “write for doing, not for reading” led to establishing the UX Writing Fundamentals course at SVC in Seattle.
- Clear focus on crafting a consistent, thoughtful end-to-end customer journey through close team partnerships.
- Develop content frameworks and style guides that provide a foundation for how to best present a product to its customers.
- Demonstrate the value strategic content brings to both customers and the business.
I’m curious and collaborative. I love exploring all the ways we can make our experiences better for people, which includes ethical, accessible, and inclusive designs.
Reach out with teaching and speaking opportunities.
Presentations are available on Youtube. Slide decks and portfolio available by request.